Best Practices in IT Leadership
a publication of
Mosaic Media, Inc.
2055 W. Army Trail Road, Suite 100
Addison, Illinois 60101
Phone 800-424-8668
Fax 630-628-0550

Watch for upcoming electronic version of this valuable resource for the IT Leader.
In the meantime, check out other important publications available through Mosaic Media.

Editor: Bill Shackelford
Associate Editor: Tim Huddleston
Graphic Design: Andrea L. Boven
Production: Lisa Ridolfi
VP, Editorial: Natalie B. Young
Publisher: Lee McFadden

Enjoy these reprints from previous BPITL issues:

© Best Practices in IT Leadership, Mosaic Media, Inc.

• Lou Russell on Knowledge Management

• Phil Stroud on E-Learning and MCSE Certification

• Marilyn Allendorph on Learning Management Systems

• Dr. Irwin Jarett on Extending the Walls of the IT Department

• Ellen Snyder's Case Study on Project Management Best Practices at Bloomington Hospital

• Bill Shackelford on Light/Agile Methodologies

• Mary Poppendieck's Case Study on Keeping the IT Customer Involved

• Pam Hager on Leadership in the First Person

• George Halas, III on Breaking Through the Problem of Writer's Block

• Vicki Capalbo on Recruiting IT Talent

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